on Jun 15, 2016Article Content
| Article Number | 000018966 |
| Applies To | RADIUS RSA ACE/Server RADIUS Nortel Contivity Switch |
| Issue | Passcode accepted on ACE/Server activity monitor and login failed on Nortel Extranet Client. Radius time out Trying SecurID authentication from Nortel VPN client using ACE/Server radius. Passcode accepted appears on the activity monitor and login failed on Nortel VPN client. |
| Resolution | On the Nortel Switch, increase the time out value to 30 seconds. The default value is 3 seconds. Servers ---->RADIUS AUTH --->RADIUS Authentication -----> Response Timeout Interval ---> Change it to 30 seconds For additional information see Nortel Extranet Implementation Guide |
| Legacy Article ID | a4410 |