000018970 - Replica will not Authenticate  Multiple Authentications

Document created by RSA Customer Support Employee on Jun 15, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000018970
Applies ToRSA ACE/Server 5.0 (no longer supported as of 8-15-2004)
IssueReplica will not Authenticate, Multiple Authentications
Error: "Access Denied"
multiple authentications fail with: ACCESS Denied
Activity log:
08/10/2001 14:02:45U farquhva/cbsace01.cbs.fiserv.net          000037794746/Vince F
08/10/2001 10:02:45L Passcode accepted                         cbsace02.cbs.fiserv.
08/10/2001 14:02:47U farquhva/cbsace01.cbs.fiserv.net          000037794746/
08/10/2001 10:02:47L ACCESS DENIED, multiple auths             cbsace02.cbs.fiserv.
CauseThis is caused by the incorrectly set sdconf.rec file running on the replica server.
ResolutionEdit the sdconf.rec file using Start>Programs>RSA ACE Server>Configuration Management
-  Click on Edit >> and click OK to Reminder msg.
-  Check RSA ACE/Server Identification >> Make sure This server has the correct Fully Qualified Domain Name (FQDN) this should not by just the short name. Use Shift+Tab from the highlighted This Server IP Address field and when the Cursor moves up to the This Server field the name should resolve to the FQDM.
         -  If this fails you will need to check your networking properties (DNS, Wins & Hosts file)
         -  In the hosts file (winnt\system32\drivers\etc\hosts) the entry should be as follows for all replicas on every replica:
     IP Addr.  (Tab)     FQDN               (Tab) Host Name     acesrvr.mydomain.com     aceserver
Legacy Article IDa4746