000018978 - Remote Administration failing with one of several listed errors

Document created by RSA Customer Support Employee on Jun 15, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000018978
Applies ToRSA ACE/Server
Remote Administration
IssueRemote Administration failing with one of several listed errors
error: "replica record not on file" error code 138
Error: "No replica list record available (91)"
error: "attempt to create widget-pool main-window, but it already exists" error code 4116
error: "_edit.p was not found" error code 293
ERROR: "Unable to run the PROGRESS Procedure Editor _edit.p. (3261)"
CauseDuring the installation of Remote Administration for ACE/Server 5.0, the wrong sdconf.rec had been specified.  The task bar on the Remote Admin Authentication Screen will show 5.0, but it is querying an older version sdconf.rec, which does not contain information about replicas.
ResolutionCopy the current sdconf.rec from you ACE/Server 5.0 data directory to the Remote Administration Box.  Also copy the server.cer.  Place both files in the realms folder and run Remote Administration again.
Legacy Article IDa4555

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