000022079 - Netscreen devices produce Syntax and Collision errors in RSA ACE/Server log after upgrading to Juniper 4.2 build 8047

Document created by RSA Customer Support Employee on Jun 15, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022079
Applies ToNetscreen Firewall
Juniper 4.2 build 8047
Token is in New Pin mode
RSA SecurID user is in Next Tokencode Mode
IssueNetscreen devices produce Syntax and Collision errors in RSA ACE/Server log after upgrading to Juniper 4.2 build 8047
Error: "Access Denied, Syntax Error"
COLLISION, tok rec, last login
Problem is intermittent
Problem disappears when all but one ACE/Server is running
Problem seems to occur more with next tokencode or New PIN Mode
ResolutionTo correct this issue, upgrade to Juniper version 5.x.

NOTE: At the time of the creation of this solution (June 2005), only Juniper version 4.1.1 build 6951 has been tested.
Legacy Article IDa26730

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