Article Content
Article Number | 000028924 |
Applies To | RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager RSA Version/Condition: 8.x |
Issue |
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Cause | The feature was removed from RSA Authentication Manager 8.0 and later. |
Resolution | This is functioning as designed in RSA Authentication Manager 8.x in that there is no link to request an On-Demand tokencode in the Self-Service Console. However, the functionality still exists that the page. The "Send Me an On-Demand tokencode" page can be accessed by using the direct URL of https://<FQDN>:7004/console-selfservice/OnDemandOTTLogin.do?action=nvPreEdit. |
Workaround | The On-Demand tokencode request is normally available through an authentication agent or RADIUS client in RSA Authentication Manager 8.x. With an On-Demand tokencode, the following process occurs on either the Authentication Agent or RADIUS client:
This is covered in more detail on pages 231-232 of the RSA Authentication Manager 8.1 Administrator's Guide. |