|Applies To||RSA Access Manager (AxM) 6.2|
|Issue||When trying to create the lockbox file the following error is thrown:|
Error: -58 LockBox::initLockbox : The Lockbox or cryptography library could not be found.
This may lead one to believe they have incorrectly specified the location of the lockbox cst folder.
|Cause||The above error message has been attributed to a corrupted libcryptocme.sig file.|
In the customer environment, the unix/linux installation package that includes the lockbox files was unpacked on a windows system and copied over to the linux system.
A difference in file size led to this finding
The file size of the non-corrupted libcryptocme.sig file was
-rw-r--r-- 1 root root 2638 Nov 17 14:38 libcryptocme.sig
The file size of the corrupted libcryptocme.sig file was
-rw-r--r-- 1 root root 2679 Nov 26 2013 libcryptocme.sig
|Resolution||The solution is to unzip the installation package on the machine it will be installed on or a similar operating system|