000029574 - Access Manager 6.2.2 Manual Upgrade Needs Encrypted Config files Manually Reproduced

Document created by RSA Customer Support Employee on Jun 15, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000029574
Applies ToAccess Manager 6.2sp2
Encrypted server configuration files in version 6.2sp1 or prior
IssueThis is an oversight in the documentation for Access Manager 6.2 SP2
The Manual instructions fail to include the step of re-creating the encrypted configuration files if they were being used prior to upgrading to Access Manager 6.2 SP2
CauseIn Access Manager 6.2 sp2, the upgrade can be done using an automated script.
If the automated script fails, a manual upgrade can be done.
The automated script automatically re-creates the encrypted server configuration files.
The Manual instructions fail to include the step of re-creating the encrypted configuration files
ResolutionThe solution is to re-create the encrypted server configuration files.
This is done by deleting the appropriate .enc file, for example aserver.enc
After deleting the encrypted server configuration file, follow the instructions in the RSA Access Manager 6.2 SP2 Server installation and Configuration Guide to create it again using cryptedit.

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