on Jun 15, 2016Article Content
| Article Number | 000029037 |
| Applies To | RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager RSA Version/Condition: 7.1 SP4 Platform: Windows O/S Version: 2003 Server x64 Product Name: RSA-0010010 Product Description: RSA Authentication Manager |
| Issue | Customer migrated the database from AM 7.1 SP4 patch 12 to another machine running AM 7.1 SP4 patch 12. Migration is completed with some errors. After the migration, administrator cannot access Security Console. The server name_server.log file has error: "Invocation of init method failed; nested exception is java.lang.Error: failed to decrypt data". org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'KeyManager' defined in URL [zip:C:/Program Files/RSA Security/RSA Authentication Manager/server/servers/thorrsa_server/tmp/_WL_user/am-app/fyoaey/APP-INF/lib/ims-server-o.jar!/ims-components.xml]: nvocation of init method failed; nested exception is java.lang.Error: failed to decrypt data ... com.rsa.ims.security.crypto.CryptoException: Configuration error, cannot find decryption key with ID=1d3b380b0300a8c0004177bc4e5162d0 at com.rsa.ims.security.utils.DatabaseCryptoKey.<init>(DatabaseCryptoKey.java:244) at com.rsa.ims.security.keymanager.dal.sql.KeyManagerDAL.decrypt(KeyManagerDAL.java:739) |
| Cause | There are new additional encryption keys were introduced after patch 8 in AM 7.1. The keys in systemfields.properties file and the keys in the database do not match. This issue was reported in defect AM-22253. |
| Resolution | This issue was corrected in patch 18 for AM 7.1 SP4. |
| Workaround | Install AM 7.1 SP4. Database will restore without any errors.Then install the most recent patch on AM 7.1 SP4 server. Security Console will work as expected. |