|Applies To||RSA ACE/Server 5.0.1 (no longer supported as of 8-15-2004)|
Microsoft Windows 2000
|Issue||RSA ACE/Server loadsamusers utility fails with error: "Fatal error: 'Sd_ApiInit failed to connect to serv DB <path to ..\ace\data>'"|
CSV file was created successfully with dumpsamusers utility
All RSA ACE/Server services are running
Current user is the local administrator who installed RSA ACE/Server
|Cause||Need to set system environment variable VAR_ACE=<path to ..\ace\data>|
|Resolution||#1 SET ENVIRONMENT VARIABLE THROUGH COMMAND PROMPT|
At a command prompt type: set VAR_ACE=<path to ..\ace\data>
(This does not require reboot)
SET ENVIRONMENT VARIABLE THROUGH GUI INTERFACE. (REQUIRES REBOOT)
Start>Settings>Control Panel>System>Advanced Tab
Click Environment Variables...
Click "NEW" in "System Variables"
In "Variable Name" enter VAR_ACE
In Variable Value enter the path to the ..\ace\data directory.
(This procedure requires reboot)
|Legacy Article ID||a11238|