|Applies To||Unix system running Annex Host-Based software is listed Client in the ACE/Server|
Annex 4000 ACP is not Client of the ACE/Server
Node Secret file (default name: securid) exists in the .../ace/data/ directory on the UNIX client.
Annex 4000 ACP
|Issue||Share Node Secret between ACE/Agent and Annex software|
User receives "Access denied"
Error: "Node verification failed" in ACE/Server logs
Node secret file (securid) does not exist on the client
|Cause||The ACE/Agent software has downloaded the Node Secret to the .../ace/data/ directory. The Annex software expects the Node Secret (securid) file to reside in the /var/ace/ directory. Although the ACE/Agent and the Annex software both support SecurID authentication, they are installed in different directories, and have no way of sharing the Node Secret once it has been downloaded.|
|Resolution||The simplest way to solve this problem is to make a symbolic link on the UNIX machine from /var/ace to /ace/data.|
# ln -s .../ace/data /var/ace
|Workaround||Added or modified the properties for the Annex 4000 ACP in the ACE/Server database.|
|Legacy Article ID||1.0.338066.2181026|