000028220 - KB-1079 The Aveksa Clustered Appliance continuously rebooting in loop

Document created by RSA Customer Support Employee on Jun 15, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000028220
Applies ToAffected Versions: All Versions
ResolutionThe problem is that when started, Node 1 in the cluster comes up and reboots Node2, which comes up and reboots node 1 - this continues in a loop. The cause is usually one of two things: The correct ports are not open and accessible or a it could be a defective PDU.
1. Check the iptables for the following TCP ports to be open
port 41966
port 41967
port 41968
port 41969
port 50006
port 50007 (udp)
port 50008
port 50009
port 21064
port 6809 (udp)
port 14567
The other cause for this issue is the PDU could be defective