000027866 - 'ORA-06564: object AVEKSA_DATA_DIRECTORY does not exist' error when importing a database backup into RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Jun 15, 2016Last modified by RSA Customer Support on Jun 5, 2020
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Article Number000027866
Applies ToRSA Product Set:  RSA Identity Governance & Lifecycle 
RSA Version/Condition: All
IssueWhen importing an RSA Identity Governance & Lifecycle database backup using the RSA Identity Governance & Lifecycle database import script $AVEKSA_HOME/database/DBA/AVDB/scripts/AVDB_Import_AVUSER.sh, the import succeeds but the following errors are seen both in the terminal output and in the import log file ($AVEKSA_HOMEAveksaExportImportDir/Import_AVDB_avuser.log):

"ORA-39083: Object type TABLE:"AVUSER"."<tablename>"
failed to create with error:
"ORA-06564: object AVEKSA_DATA_DIRECTORY does not exist"

These same Oracle errors may repeat several times for different tables. 

CauseRSA Identity Governance & Lifecycle 6.5.x and later no longer uses an AVEKSA_DATA_DIRECTORY directory. These errors occur when importing a database schema from a version of RSA Identity Governance & Lifecycle prior to 6.5.x into a version later than 6.5.x.

This is a known issue reported in engineering ticket ACM-40345.
ResolutionThese errors are benign and may be safely ignored.

This issue is fixed in RSA Identity Governance & Lifecycle 6.9.1 and above.
NotesThe import log file may contain other errors that are not benign, so please check the log carefully to make sure the import succeeded.
Legacy Article IDa66701