000027861 - KB-1644 AFX Install issue: The AFX button is missing from the options bar after successfully installing AFX Server

Document created by RSA Customer Support Employee on Jun 15, 2016•Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000027861
Applies ToAll Versions
AFX, install
RSA Identity Management and Governance
IssueKB-1644 AFX Install issue: The AFX button is missing from the options bar after successfully installing AFX Server
Following the successful installation of AFX Server and restarting ACM, the expected AFX button is missing from the UI
ResolutionThe AFX button is not installed as part of the AFX Server. To see the button, install 'AFX Workbench and Integration Plug-ins' documented in:

Aveksa_Access_Fulfillment_Express_Guide.pdf / Install AFX Workbench and Integration Plug-ins for Aveksa Compliance Manager



If the plug-in was successfully installed, then make sure to restart ACM for the change to take effect: acm restart



If there are issues encountered with installation, file a case with Aveksa Support and provide the console output detailing the running of the installation command.
Legacy Article IDa66698

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