|Applies To||RSA Product Set: Identity Management & Governance|
RSA Product/Service Type: Test Authentication Source , LDAPLogin, WebSphere Authentication Test Login
RSA Version/Condition: 6.x
|Issue||Customers running the ACM application on an IBM WebSphere Server may experience a Authentication test login failure. The error below is seen when clicking the Test button.|
NOTE: The Authentication Source Test button is used to check the authentication configuration and sample user login.
|Cause||This error can be due to incorrect name definitions in the Authentication Configuration in the Admin UI.|
The parameters below should be checked to ensure they are correct. These parameters can be found by logging into the UI as the AveksaAdmin or as an Admin user and selecting Admin --> System --> Authentication.
|Legacy Article ID||a66684|