|Applies To||RSA NetWitness NextGen|
RSA NetWitness Informer
RSA NetWitness Informer 22.214.171.124 and above
|Issue||RSA NetWitness Informer mail delivery settings are incorrect after an upgrade.|
Sometimes after upgrading to Informer, the SMTP server settings can be incorrect, even though they are correct in the administration web GUI. You may also receive this error in the Informer Web UI: "Informer: Failure sending mail.: The remote name could not be resolved: 'mail.netwitness.com'".
The network host within that XML block must be set to your local SMTP relay.
|Legacy Article ID||a58620|