000033300 - Customers with an RSA Authentication Manager 8.1 Enterprise License can request Authentication Manager Bulk Administration (AMBA) for free

Document created by RSA Customer Support Employee on Jun 15, 2016Last modified by RSA Customer Support on Aug 6, 2018
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Article Number000033300
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager Bulk Administration (AMBA)
RSA Version/Condition: 1.5.0, 1.6.0
IssueThis article explains how a customer with an RSA Authentication Manager 8.x Enterprise License can request Authentication Manager Bulk Administration (AMBA) for free.

 

Note that this availability is only for servers running Authentcation  Manager 8.1 and higher with an enterprise license.

Resolution

Steps to check the eligibility for procuring the Authentication Manager Bulk Admin tool


With Authentication Manager 8.1 and higher

  1. Login to the primary Authentication Manager server's Security Console with super admin credentials
  2. On the Security Console Home page, click the link for Check License Status.
  3. If the value under Actual is Authentication Manager Enterprise, contact your RSA Account Manager for a $0(Zero Dollar) AMBA Quote, so that it can be tracked by the RSA Order Management team.

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  1. Once the order is processed, AMBA executable files will then be available for download with an attachment or a link by email.
  2. If you have an Authentication Manager Base license, your RSA Account Manager can generate a Paid Quote for AMBA.

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NotesFor customers still running versions Authentication Manager 8.2 and below, it is necessary to use a explicit AMBA license for the AMBulkAdmin.jar file to work and hence customers can reach out to contact RSA Customer Support to request the AMBA trial license file.

Kindly ensure that the license details of the RSA Authentication Manager are provided when the case is opened.

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