on Jun 15, 2016Article Content
| Article Number | 000018957 |
| Applies To | RSA ACE/Server 5.0 (no longer supported as of 8-15-2004) RSA ACE/Server Quick Admin |
| Issue | Quick Admin error code: 9 Error: Problem processing request: "Failed to connect to the ACE/Server <hostname.domain.com> with port = 5570. Wrong ACE/Server port number or ACE Web Admin Daemon service is down error code: 9" error: "error code: 9" |
| Resolution | Edit the file called sdcommdconfig.txt located in the ace/prog directory. The port number should be 5570. Stop and restart the ACE/Server. Close and reopen the browser window. Example sdcommdconfig.txt NT port=5570 #port on the NT Ace/Server for Ace Comm Verbose=no #Detailed logging Inactivity TimeOut=15 #Inactivity TimeOut to shutdown sockets in minutes # 0 for no timeout # You should set this value less than the default if you expect a high through-put |
| Legacy Article ID | a4496 |