|Applies To||RSA Product Set: Security Analytics|
RSA Product/Service Type: Decoder, Log Decoder, Concentrator, Hybrid, Broker, Malware Broker, All-in-One, Security Analytics Server
RSA Version/Condition: 10.4.0.0, 10.4.0.2
Platform: CentOS Linux
O/S Version: CentOS 6
|Issue||Unable to WinSCP to appliance after buildsticking appliance using Security Analytics 10.4 or Security Analytics 10.4 P2 ISO|
When atttempting to connect, WinSCP returns the following message:
|Cause||The first time you log into the appliance via Console/SSH you will receive the following prompt|
Enter the IP address for the SA Server:
This is the result of the saApplPuppetInit.py script running from one of the following locations:
Once a IP is accepted, it adds an entry such as the following to /etc/hosts:
Where 192.168.1.10 is the IP address of the SA server in this case
WinSCP is hitting this prompt and failing to login.
|Resolution||Log into appliance using SSH/Console and enter the IP of the SA server with the puppet master.|
The next time you login you should not receive this prompt.
WinSCP should then also be able to connect to the file system.