000028067 - env: cluster setup Creating the cluster......System error 1326 has occurred (0x0000052e).

Document created by RSA Customer Support Employee on Jun 15, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000028067
Applies To

Running cluster /cluster:NICCLSTR.RDCENVISION.nic /create /ipaddr:10.203.2.200 /pass:"Provided" /user:NIC_EA 

Preparing to create a cluster:

  Cluster name    = NICCLSTR.RDCENVISION.nic

  Node name       = RDCENVISION-DA1.RDCENVISION.nic

  Service account = RDCENVISION\NIC_EA

Analyzing......................................................................................

Creating the cluster......System error 1326 has occurred (0x0000052e).


System Error 1326 has occurred
Logon failure: unknown user name or bad password.

Semicolon in one of the envision passwords used for setting up the cluster
IssueAdding a collector to EA site, lsconfig wizard error
Adding EA to a site and during setup, system error 1326 has occurred
ResolutionCheck any and all special characters in NIC_EA user password, or any other envision password. If the usual checks for setting up a cluster still result in this error, simplify the passwords in use. There are some special characters (I do not have a full list) that will cause Microsoft to fail cluster setup. Semicolon is one known to cause it to fail.
Notes

NOTE: results of one particular problem seen in field

While there were issues initially with the NAS (trespassed disk and failovers) we believe the root cause was invalid characters in the NIC_EA account. Specifically a semicolon was included in the password and accepted by the installer. However, the cluster group would never successfully add whether manually or through the script. Once we changed the password we were able to manually add the cluster group. We then re-imaged and started from the beginning with the new nic_ea password and the installation worked as intended.

Legacy Article IDa61683

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