000029669 - Security Analytics 10.3 and [Errno 14] PYCURL ERROR 22 - "The requested URL returned error: 403 Forbidden"

Document created by RSA Customer Support Employee on Jun 15, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000029669
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: SA Security Analytics UI
RSA Version/Condition: 10.3.5.0
Platform: CentOS
 
IssueWhen doing a yum update it gives the below error:
[Errno 14] PYCURL ERROR 22 - "The requested URL returned error: 403 Forbidden
CauseThe proxy setting may be incorrectly set in the configuration file "repo" for yum.
Resolution1. SSH to the Security Analytics host as root
2. cd /etc/yum.repos.d
3. vi the file "repo" and to the bottom of the file, add the below parameter:-

 
proxy=_none_

...and save the file
4. Now clean the yum repository
        yum clean all 
5. To check you can simply run
        yum check-update

...or proceed directly to the update again
       yum update
Workaround  

Attachments

    Outcomes