000028040 - Unable to proceed with the Fresh install of Envision 4.1 on a reimaged appliance

Document created by RSA Customer Support Employee on Jun 15, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000028040
Applies Toenvision 4.1
R710  (image used 9051j)
CORE_RSA_enVisionAPP4100b0370_R4.exe is the executable used
IssueUnable to proceed with the Fresh install of Envision 4.1 on a reimaged appliance.
To add a software version that is not in the list, copy the Envision APP installables in the  E:\nic\Installables and click refresh and continue.
Unable to load any installables from either installables directories.
Resolutionremove the _R4 from the file name and hit refresh.  The lsconfigwizard should continue after the refresh.
Legacy Article IDa57366

Attachments

    Outcomes