000028017 - Uninstall QuickAdmin when co-resident with Deployment Manager

Document created by RSA Customer Support Employee on Jun 15, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000028017
Applies ToWindows
QuickAdmin 6.1
IssueUninstall QuickAdmin when co-resident with Deployment Manager
CauseQuickAdmin may not appear in Add/Remove Programs list.
ResolutionUndeploy the QuickAdmin application via Tomcat's administrative capability:

1) Temporarily add a user with manager role to the list of user templates in C:\Program Files\RSA Security\RSA Web Service\Tomcat\conf\tomcat-users.xml.  Note that this capability is off by default for security reasons. 

For example: 

  <user username="admin" password="1234" roles="standard,manager"/> 

2) Restart the RSA Web Service


3)  Confirm that you can access the manager commands by browsing to http://<QA FQDN>:8080/manager/list and verify that you get a list of web deployed webapps.  Note you will be prompted to authenticate as the manager user created in step 1).


4) Now undeploy Quickadmin by browsing to http://<QA FQDN>:8080/manager/undeploy?path=/quickadmin


If this command succeeds, you will see a response like this:

  OK - Undeployed application at context path /quickadmin

Legacy Article IDa44422