|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: RSA Authentication Manager
RSA Version/Condition: 8.1 patch 5
|Issue||Promotion of a replica fails in RSA Authentication Manager 8.1 in the pre-check stage.|
The following errors are in the Planned-Promotion-Precheck-<datestamp>.log:
The following errors are in am/server/logs/ops-console.log:
|Cause||The file Planned-Promotion-Precheck-<datestamp>.log clearly indicates that port 7072 is not open between the replica and primary server. |
ERROR: The Operations Console on the primary instance is not reachable to check replication status or reachability with other replica instances.
Promotion activity on a replica, tries to connect to the primary's Operations Console and checks the following:
Open port 7072 in addition to other ports described on page 96 of RSA Authentication Manager 8.1 SP1 Setup and Configuration Guide.