000029346 - ATS:Aveksa server is trying to access external ip addresses

Document created by RSA Customer Support Employee on Jun 15, 2016•Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000029346
Applies ToRSA Product Set: Identity Management and Governance
RSA Product/Service Type: Appliance
RSA Version/Condition: 6.5.1 or later
Platform: JBoss
Platform (Other):
O/S Version:
Product Name: RSA-0018012
Product Description: Data Access Governance
IssueThe Aveksa server is trying to access external IP address src=142.93.4.111 dst=157.189.192.67.The Aveksa server is doing frequent outbound request to an external ip address.

 


 
Cause

The ip address is related to ehcache, a cache used by AFX on MMC Console that tries to access Terracotta.org to check for updates.
 

Resolution

To prevent this outbound requests and disable this update check, edit the file AFX/mmc-console/webapps/mmc/WEB-INF/classes/META-INF/ehcache-server.xml.
At the top replace the <ehcache> element with <ehcache updateCheck="false">.
Restart AFX after this change.

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