000019276 - How to make RSA ClearTrust temporary license work

Document created by RSA Customer Support Employee on Jun 15, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000019276
Applies ToRSA ClearTrust
IssueHow to make RSA ClearTrust temporary license work
Error: "srv00302-e: ip address not licensed"  in RSA ClearTrust Entitlements Server error log
Error: "Invalid License" in RSA ClearTrust Entitlements Server error log
CauseThe Mask in the License Address is incorrect. However, if the Mask is not entered when generating Temporary License, it will default to "32", and the license does not work.
ResolutionTo correct this issue, change the Mask to "0" if the temporary IP address is "0.0.0.0".
Legacy Article IDa7572

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