|Applies To||ACE/Server 5.2|
Authenticaton Manager 6.1
An LDAP synchronization job is set to run much more often then once per day
An LDAP synchronization job may try to start before another one has finished
|Issue||How to clear LDAP synchronization jobs that never complete|
An LDAP user synchronization job shows status is stuck in RUNNING
LDAP synchronization job is blocked from running
|Cause||If an LDAP job is stuck, it can block other jobs from running|
Connect to the ACE Primary. Stop all ACE Services on the Primary.
look for a process sdldapsync on UNIX or sdldapsync.exe on Windows. Kill or stop the process as needed.
Restart ACE Services. Open up Host mode on the Primary. List LDAP Synchronizations to make sure the status no longer shows as RUNNING
Delete the LDAP job, recreate it if needed. When recreating, do not have it run more frequently than once per 24 hours
|Legacy Article ID||a33043|