000019457 - How to ensure an ACE/Server installation doesn't run out of licensed users unexpectedly

Document created by RSA Customer Support Employee on Jun 15, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000019457
IssueHow to ensure an ACE/Server installation doesn't run out of licensed users unexpectedly
ResolutionSchedule a monthly maintenance procedure where the Administrator logs into GUI mode administration (Remote Administration, and Windows Host Mode Administration) and checks the license compliance. System --> Check License Compliance.

When the Administrator logs in, a warning message appears when the available users begins to run low. The automated statistics in this message is gathered periodically, so it may not update for an hour after changes.

Running License Compliance will update the statistics and show up to the minute statistics. After freeing up users, you should run the license compliance check to get current data.
Legacy Article IDa19794

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