000019027 - Infrastructure Failure Records

Document created by RSA Customer Support Employee on Jun 15, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000019027
Applies ToRSA ACE/Server
Usage Summary Report
IssueInfrastructure Failure Records
CauseThe ACE/Server Usage Report simply tallies the total number of events.  Below is an example of the Usage Report:

From: 09/10/2001 00:00:00                       Date: 09/14/2001 14:20:50
To: 09/14/2001 23:59:59                       Usage Summary       Page: 2 of 3

******************************* Login Records *****************************
Denied accesses:                2       Average accesses/day:          6.000
Allowed accesses:                28
*************************** Token/System Records **************************
New tokens assigned:             0       New PINs assigned:           2
System time changes:              0

*************************** Infrastructure Failure Records ****************
Infrastructure failures:              1

*************************** Report Records ********************************
Activity report:              3      Exception report:               0
Incident report:              0      Usage summaries:                2

?Infrastructure Failures:? is a category of error messages, not an error in itself.
Any occurrence of the following messages in the  ACE/Server activity log are counted as Infrastructure Failure Records:


Agent host not found

User not on agent host

XR user not on agent host

XR agent host not found

Administrator sign on failed

Pepper length out of range

Iteration count out of range


Legacy Article IDa5022