on Jun 15, 2016Article Content
| Article Number | 000019076 |
| Applies To | NetScreen Firewall RSA ACE/Server |
| Issue | How to clear node secret from NetScreen Firewall Error: "Node verification failed" in ACE/Server logs |
| Resolution | 1. From a NetScreen telnet session, execute the following command: clear node_secret <enter> or for newer versions (e.g. version 5.3), execute the following command: delete node_secret <enter> 2. If you are in high availability mode, execute the following command to synchronize NetScreen slave servers: exec ha file-sync node_secret.ace NOTE: You also must clear the node secret on the ACE/Server 3. Run Database Administration (sdadmin on UNIX) 4. Go to Agent Host > Edit Agent Host 5. Uncheck the "Sent Node Secret" box. The next successful authentication will establish a new node secret between the ACE/Server and the NetScreen Firewall. |
| Legacy Article ID | a5791 |