000024538 - Unable to View \pireport HTML Files Across Web

Document created by RSA Customer Support Employee on Jun 15, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000024538
Applies ToenVision
pireport
page not found
IssueUnable to View \pireport HTML Files Across Web

After web sharing the pireport folder, *.htm files can be viewed, but *.html files cannot. The system displays a Page Not Found error for *.html files.


Hardened OS
Resolution

To view *.html files: resolve the issue, *.html files need to be added to the list of allowed file extensions.

  1. Access the C:\WINNT\system32\inetsrv\urlscan directory and open the urlscan.ini.
  2. Add .html to the [AllowExtensions] section.
  3. Execute urlscan.exe.
  4. Restart the IIS service.
Legacy Article IDa36694

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