000025775 - Unable to view data from new version in old version

Document created by RSA Customer Support Employee on Jun 15, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000025775
Applies ToRSA enVision
IssueUnable to view data from new version in old version
ResolutionData that was collected using a newer version of data was moved to an older version. Now the data cannot be viewed. .

The format of the data has changed. The versions are not backward compatible. Therefore, you can view data collected using an older version with a newer version, but you cannot view data collected using a newer version with the old version.
Legacy Article IDa36703

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