000022673 - Cannot retrieve RSA ClearTrust users by IUserSearch using DN criterion when RDN value includes a comma and space

Document created by RSA Customer Support Employee on Jun 15, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022673
Applies ToRSA ClearTrust 5.5 Administrative Java API
IssueHow to retrieve RSA ClearTrust users by DN criterion where the value of an RDN includes a comma and space
When the DN for an RSA ClearTrust user includes an RDN value with a comma and space (e.g. OU="RSA Security, Inc."), IUserSearches with a DN criterion matching that value fail to return the user. When there is no space following the comma in the RDN value, searches with a DN criterion match irrespective of the presence of a space in the corresponding DNCriterion.
CauseThis is a known defect in RSA ClearTrust Administrative API in which the normalization of the DN criterion term incorrectly collapses the space following the comma in the RDN value
ResolutionThis issue has been resolved in a hot fix for RSA ClearTrust 5.5.3 Servers. Contact RSA Security Customer Support to obtain hot fix 5.5.3.69, or request the latest fix level (which is cumulative, and contains fixes from previous fix levels).
Legacy Article IDa29790

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