000026040 - Capture the reserve password from the current RSA ACE/Agent 5.6 for Windows installation is grayed out

Document created by RSA Customer Support Employee on Jun 15, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000026040
Applies ToCreate installer package utility
RSA ACE/Agent 5.6 for Windows
RSA Authentication Agent 6.0
IssueCapture the reserve password from the current RSA ACE/Agent 5.6 for Windows installation is grayed out
CauseRSA ACE/Agent is either not installed, or the reserve password in the ACE/Agent is not set
ResolutionTo create a silent install with a Reserver password, you must install RSA ACE/Agent on the same machine as the package installer is being run. Additionally, the Reserver password must already be set in the ACE/Agent.
Legacy Article IDa24510

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