Article Content
Article Number | 000023717 |
Applies To | passmark server standalone version, with .net client |
Issue | "Command has expired!" error message in pmw_server.log, user could not login and receive timeout error. 2007-06-01 15:12:14,609 DEBUG [http-443-Processor22] [] [PM-78C546917033-6499a8aa] [com.passmarksecurity.client.generic.ProtocolAdapterBase] - <Command has expired> 2007-06-01 15:12:14,609 ERROR [http-443-Processor22] [] [PM-78C546917033-6499a8aa] [com.passmarksecurity.action.support.PassMarkActionBase] -
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Cause | In .net client configuration file, the default cookie timeout is 2 mins, if IIS webserver and passmark server has time difference more than 2 mins, the cookie will be expired when it reaches passmark server. "Command has expired" error will be showing up and users could not login. |
Resolution | Please make sure the server time and timezone in all IIS webservers and passmark servers are in sync. |
Legacy Article ID | a35197 |