000023849 - Keys stored in nCipher HSM are marked as nonrecoverable  even if 'enable key recovery' is set

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000023849
Applies ToKeon Certificate Authority
nCipher Hardware Security Module
IssueKeys stored in nCipher HSM are marked as nonrecoverable, even if 'enable key recovery' is set
Any keys created prior to upgrading to KCA 6.0 remain marked as recoverable. Only new keys are marked as nonrecoverable.
ResolutionRSA Security has created a fix for this issue. The fix is part of KCA v6.0.2 build 107. Please contact your local RSA Security Technical Support department and ask for the latest build of the product to resolve this problem.
WorkaroundUpgraded to KCA 6.0.x
Legacy Article IDa11641

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