|Applies To||RSA ACE/Agent for Web|
RSA ACE/Agent for Windows
Netscape Enterprise Server 3.6
RSA ACE/Agent 1.2 for Netscape
|Issue||Installation of ACE/Agent v1.2 for Netscape|
Error: "Invalid web server root path. Configuration directory cannot be found."
During the installation process, the user is prompted for the location of a 'valid web server root path'. After typing in (or browsing to) a valid location, the following error occurs: "Invalid web server root path. Configuration directory cannot be found."
|Cause||The installation routine specifically looks for an OBJ.CONF file in the specified directory, containing the line:|
However, the following line is found:
|Resolution||1. Edit the OBJ.CONF file|
2. Remove the quote symbols from this particular line.
3. Save the file.
This will allow the installation of the ACE/Agent to continue.
Removing the quotes causes no damage to the configuration file. Both formats are valid syntax.
|Legacy Article ID||6.0.988263.2703459|