000018165 - RSA ACE/Server Remote Administration functionality on Windows 2000

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000018165
Applies ToMicrosoft Windows 2000 Server
RSA ACE/Server 3.3.x (no longer supported as of 3-30-2002)
RSA ACE/Server 3.3 Patch 14 (no longer supported as of 3-30-2002)
RSA ACE/Server 3.3 Patch 15 (no longer supported as of 3-30-2002)
IssueRSA ACE/Server Remote Administration functionality on Windows 2000
The ACE/Server Administration GUI does not reflect the correct patch level. Patch 15 was installed and did not report the change to the remote admin GUI, causing the changes that are in Patch 15 to fail.
CauseRemote Administration Patch 15 was not designed to be installed on Windows 2000
ResolutionRemote Administration Patch 16 (aceserver_3.3_p16_ra.exe) is necessary to run remote administration correctly on a Windows 2000 machine. This can be downloaded from RSA SecurCare Online.
Legacy Article ID6.0.1740854.2785704

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