on Jun 16, 2016Article Content
| Article Number | 000018199 |
| Applies To | First time login with RSA ACE/Server password RSA ACE/Server Passwords |
| Issue | How to change RSA ACE/Server password when in Change Required mode Password Enabled; Change Required New PIN mode |
| Resolution | When you log in for the first time with a password, you are required to change it. Here is an example of the Change Password dialog with explanations for each step: 1. $ ./sdshell 2. Enter PASSCODE: (this is where you enter your initial password requiring change) 3. Enter your new PIN, containing 4 to 8 characters or <Ctrl D> to cancel the New PIN procedure 4. Enter your new password. This can be the same as the old password. You see the message: Please re-enter new PIN: 5. Re-enter the new password 6. Wait for the code on your token to change, then log in with the new PIN. You see the message: Enter PASSCODE: 7. Enter the new Password again (you do not have to wait before re-entering it). You see the message: PASSCODE Accepted $ NOTE: The message "Enter your new PIN" can sometimes be confusing. Users may think they are setting a PIN, when they are only using the PIN to log in. |
| Legacy Article ID | 6.0.2442368.2836441 |