000018199 - How to change RSA ACE/Server password when in Change Required mode

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000018199
Applies ToFirst time login with RSA ACE/Server password
RSA ACE/Server Passwords
IssueHow to change RSA ACE/Server password when in Change Required mode
Password Enabled; Change Required
New PIN mode
ResolutionWhen you log in for the first time with a password, you are required to change it. Here is an example of the Change Password dialog with explanations for each step:

1. $ ./sdshell

2. Enter PASSCODE: (this is where you enter your initial password requiring change)

3. Enter your new PIN, containing 4 to 8 characters


<Ctrl D> to cancel the New PIN procedure

4. Enter your new password. This can be the same as the old password. You see the message:

    Please re-enter new PIN:

5. Re-enter the new password

6. Wait for the code on your token to change, then log in with the new PIN. You see the message:

    Enter PASSCODE:

7. Enter the new Password again (you do not have to wait before re-entering it). You see the message:

    PASSCODE Accepted

NOTE: The message "Enter your new PIN" can sometimes be confusing. Users may think they are setting a PIN, when they are only using the PIN to log in.
Legacy Article ID6.0.2442368.2836441