|Applies To||RSA Authentication Client (RAC) 3.5|
RSA SecurID SID800 Hardware Authenticators
Windows 7 64 bit
Microsoft Windows Vista SP1 (64 bit)
|Issue||RSA PIN Unblock Wizard shortcut does not display in Start menu|
Installed the RAC 3.5 x64 version of the RSA PIN Unblock Wizard on Microsoft Windows 7 & Vista x64 and there was no shortcut created for it. It does get created on Microsoft Windows Vista x86 and WinXP x86.
|Resolution||When installing the RSA PIN Unblock Wizard from the x64 folder, there's no shortcut in the Start menu. User would have to go to Program Files\RSA to open the PIN Unblock Wizard tool.|
|Legacy Article ID||a49504|