|Applies To||Authentication Agent 6.1|
|Issue||SID-Unable to login to user's work station|
Error: "Pre-authentication failed:"
Error: "Event ID: 675" shows on Domain Controller
The user can authenticate to SecurID, but is asked for the Windows password multiple times and cannot logon
|Cause||The date or time on the workstation is too far off to allow Microsoft to authenticate by Kerberos. This may have been caused by an improper time or timezone change|
|Resolution||Log on with a local account (preferably non-RSA-challenged) and fix the time. If this is not possible, go into the BIOS setup, and fix the date and time; the Timezone setting last used in windows MUST be known first to allow for proper settings relative to that timezone.|
|Legacy Article ID||a37021|