|Applies To||RSA Key Manager Client 1.5.x|
RSA Key Manager Server
|Issue||RKM: Decryption error messages|
RKM Client returns error 4780018 (KMS_CLIENT_RECVD_ERROR)
RKM Client returns error 4780017 (KMS_CLIENT_HTTP_NOOK)
RKM Client returns error 4780003 is (KMS_BASE64DECODE_FAILED)
RKM Server key-manager.log shows that a getKeyById request was sent with a non-numeric key ID, e.g.
ERROR TP-Processor5 - Client : 10.100.100.10, For input string: "T?????L?@7??"
Application is trying to decrypt data that was not encrypted or is corrupted. For valid encrypted data, the key ID is at the beginning of the data.
|Resolution||Ensure that the encrypted data is valid (the key ID is at the beginning of the data).|
|Legacy Article ID||a51672|