000022513 - Error: 'Internal Error 2715. _F6ACFDAA810F4983963F27B906CF4C28' when applying 'Re-mastered' RSA Authentication Manager 6.1

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022513
Applies ToMicrosoft Windows
RSA Authentication Manager 6.1 - Re-mastered
IssueError: "Internal Error 2715. _F6ACFDAA810F4983963F27B906CF4C28" when applying "Re-mastered" RSA Authentication Manager 6.1
CauseTrying to apply "Re-mastered" to RSA Authentication Manager 6.1 Build [300]
Resolution

RSA Authentication Manager 6.1 Build [300] does not require "Re-mastered" to be applied. The "Re-mastered" update is only applicable to RSA Authentication Manager 6.1 Build [295], the build number can be viewed via "RSA Authentication Manager Control Panel" under "View Installation & Patch Information".

To verify if the "Re-mastered" version has been applied in your RSA Authentication Manager 6.1 build [295] system, please refer to the following:

NOTES:

"acesrvc_be.exe" and "dps.exe" is located in the "x:\Program Files\RSA Security\RSA Authentication Manager\prog" directory

"aalm.r" is located in "x:\Program Files\RSA Security\RSA Authentication Manager\prog\progui" directory

Sl.NoFileSize before PatchSize After PatchChecksum Before PatchChecksum After Patch
1acesrvc_be.exe4,009,9844,009,9848689552143998301791
2dps.exe4,096,0004,096,0003922157538126198591
3aalm.r74,27377,99914507074502073292540
 Date Modified22-Sep-0526-Oct-05  

Legacy Article IDa28842

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