000014948 - problem with a JavaScript error 'thisDomain is null'

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000014948
Applies ToRSA Registration Manager 6.8
RSA Registration Manager (RRM)
Microsoft Windows Server 2003 SP2
Issue

problem with a JavaScript error "thisDomain is null"


Problem with a JavaScript error "thisDomain is null" when click on RM logo on GUI (otherwise admin gui working fine)

CauseIssue is due to the target CA's default jurisdiction object is not in RM db
ResolutionWorkaround is to point RM to the target CA's default jurisdiction
NotesIdentity the missing jurisdiction by doing the steps provided in REGMGR-294
Legacy Article IDa54642

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