000013374 - RKM: Resolve com.rsa.kmc.TransportException: Unable to establish stable server connection after __ attempts.

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000013374
Applies ToRSA Key Manager Java Client 2.7 SP1 or later
RSA Key Manager Server
Microsoft Internet Information Services (IIS)
IssueRKM: Resolve com.rsa.kmc.TransportException: Unable to establish stable server connection after __ attempts.
com.rsa.kmc.TransportException: Unable to establish stable server connection after __ attempts.
CauseIIS has not yet been updated to address the TLS renegoation vulnerability (http://www.microsoft.com/technet/security/advisory/977377.mspx)
ResolutionUpdate IIS by applying patch KB980436 (http://www.microsoft.com/technet/security/Bulletin/MS10-049.mspx).
NotesPrior to the release of the patch, the workaround at http://www.iternity.co.uk/phorum/read.php?8,3,3,quote=1 was used:

Using the adsutil.vbs script available at <IIS Install Dierctory>\inetpub\adminscripts, execute the following commands:

adsutil.vbs SET w3svc/1/SSLAlwaysNegoClientCert true
adsutil.vbs set w3svc/1/uploadreadaheadsize 65536

Legacy Article IDa52536

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