000013803 - How to find Device Serial number from Blackberry

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000013803
Applies ToHow to find BlackBerry device PIN to bind the token
RIM OS version 4.6/8900
IssueHow to find Device Serial number from Blackberry
Resolution

You can import Software Token for Blackberry either by using the device itself or the Blackberry Desktop Software that may be installed on your laptop.

Method 1 : Using the blackberry Device

Step 1: Navigate to the Blackberry menu on your device and choose "Options", as follows:

 

 

Step 2: Scroll down and select "Status"

 


 

 Step 3: Your DeviceID is displayed on this screen, as follows. You can copy this number by scrolling down to the PIN and bringing up the menu and choosing "Copy PIN" option.

 

 

Method 2 : Using the Blackberry Desktop Software

Note : These instructions assume you have installed the Blackberry Desktop Software and have synced your device to your laptop at least once. If you do not have the Blackberry Desktop Software installed, please use the previously described method for getting your DeviceID from your Blackberry itself.

Step 1. Launch the Blackberry Desktop Manager via "Start -> Programs -> Blackberry -> Desktop Manager". The Blackberry Desktop Manager application will start.

Step 2. At the bottom of the screen, you can see a  field called "Active device (PIN)", which will display the type of device you have, and the PIN in parentheses, as displayed below. The PIN will be an 8-character alphanumeric string.

 

Note: Screenshot may vary depending on the RIM OS version

Legacy Article IDa54834

Attachments

    Outcomes