000012682 - Tape Silo w/Encryption showing key error

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000012682
Applies ToRSA Key Manager Appliance 2.7 SP1
Teradata Tape Silo w/ Encryption
Teradata backup tapes
Issue

Tape Silo w/Encryption showing key error


RKM logs shows issue with tape drive:

18 Oct 2011 07:43:04,463 1318941784452 ACME-HU1041D3GB (90) INFO TP-Processor6 - Client : 10.100.96.21, Drive has reported a KeyMgmtError event, KeyTimeOut


Experiencing restore errors on Teradata backup tapes since the introduction of Key Management/Encryption.
turning fast load off on tape drive improved performance
ResolutionAdjusted setting in the Tape Library (to turn off a feature called Fast Load). 
Legacy Article IDa56607

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