000014485 - Unable to execute WinSSHD subsystem 'SftpServer.exe'. The system function CreateProcessAsUser() failed with the following error: Windows error 1314

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000014485
Applies ToEnvision (All Currently Supported Versions)
Windows
IssueA required privilege is not held by the client.

Winsshd control panel shows activity of devices connecting and disconnecting, but no logs are been upload.

Enabling winsshd control panel logging shows the following error:

Session channel 1: Unable to execute WinSSHD subsystem 'SftpServer.exe'. The system function CreateProcessAsUser() failed with the following error: Windows error 1314: A required privilege is not held by the client.

    .

Resolution

The Winsshd Control Panel is a 3rd party application and it should be running as its own service account.

Please verify that the service logon account its not set as sitename\nic_system account, if so please change to Local System account.

Legacy Article IDa63120

Attachments

    Outcomes