|Applies To||Authentication Manager 7.1 SP4 and above|
|Issue||Download files from an Authentication Manager 3.0 appliance|
Files can't be downloaded by user emcsrv
rsaadmin can't log in to the appliance to download files
The only user who can log in to the appliance is "emcsrv". However, most of the files that you will want to download can not be accessed by that user. What you need to do is move the files to a location that the emcsrv user can access as well as change the file permissions so that user can access the files themselves. To do this:
You will now be able to download these files with your SFTP software using the emcsrv account to connect with.
|Legacy Article ID||a62568|