000023681 - List token menu - Unassigned tokens vs. available token

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000023681
Applies ToMicrosoft Windows
All UNIX platforms
IssueWhat is the difference between Unassigned tokens and Available tokens in the List Tokens menu?
Resolution

The difference between Unassigned and Available tokens are shown in the following two cases:

  •  Expired tokens

Expired tokens may be unassigned but are not available.

  • Software tokens

 Software tokens can be "Unassigned" but still "Issued" which means they are not "Available" until you "Revoke" them (Host or Remote Admin screen and 'Tokens/Revoke Software Tokens').

 

Legacy Article IDa35006

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