000021497 - Error: 'Node verification failed' in Microsoft ISA server after single successful authentication

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021497
Applies ToMicrosoft Internet Security and Acceleration (ISA) Server
Microsoft Windows Server 2003
RSA ACE/Agent 5.6 for Windows
IssueError: "Node verification failed" in Microsoft ISA server after single successful authentication
RSA ACE/Agent 5.6 for Windows test utility works, but Web authentication always fails after the first time with error: "Node verification failed"
CauseUpgraded or installed RSA ACE/Agent 5.6 on Microsoft ISA server
ResolutionTo correct this issue, edit your registry on the ISA server in the following path: HKEY_LOCAL_MACHINE\SOFTWARE\SDTI\ACECLIENT . Both the SDTI and ACECLIENT hives must have the following minimum permissions for "NETWORK SERVICE" added:

Read Control, Query Value, Set Value, & Create Subkey
Legacy Article IDa23149

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